How long does it take to confirm if I am approved?
Approval is almost instantly but can take up to a minute or two.
May I apply if I am Blacklisted?
Yes as our multi-tiered risk analysis help to even assist clients who are blacklisted.
What are the requirements to qualify for a handset contract?
Confirmation of employment for a period in excess of 3 months and 3 months current bank statement.
How do I receive my handset?
Handsets are delivered by a courier service.
How long does it take for my handset to be delivered?
Your handset will be delivered within 5-7 working days of Approval, subject to Stock availability.
What do I need to have on delivery of my handset?
Original Identity Document or Drivers License and your bank card - you will be asked to swipe your card to verify your contract and authorize debit order instructions.
Does my handset come with a warranty?
All handsets come with a 12 or 24 month warranty dependent upon the handset type.
Can I keep my existing cellular number?
Yes, you may keep your current cellphone number.
Do you have customer service support?
Yes and you can contact our custoemr service support at +27 21 205 3956